Terms of Service

Effective date: [Month Day, Year]
Last updated: [Month Day, Year]

These Terms of Service ("Terms") govern your access to and use of graam.institute and any pages, subdomains, content, software, documentation, APIs, feeds, and related services we provide (collectively, the "Services").

Operator. The Services are operated by [GRAAM Labs HK Ltd] (the "Operator"). "GRAAM Institute" and "GRAAM Labs" are brand names used by the Operator. References to "we," "us," or "our" mean the Operator and its directors, officers, employees, contractors, contributors, licensors, and service providers.

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) Informational purpose; no reliance

The Services and any content, data, research outputs, or materials made available through them are provided for general informational, educational, and research purposes. You agree not to rely on the Services as a substitute for professional advice or as a basis for decisions requiring guaranteed accuracy, suitability, or availability.

2) No advice; no relationship

Nothing on the Services constitutes legal, financial, investment, tax, medical, or other professional advice. Your use of the Services does not create any fiduciary relationship, partnership, agency, or employment relationship with us.

3) Assumption of risk

You understand and agree that the Services may involve experimental work, evolving systems, third-party dependencies, and emerging technologies. The Services may be inaccurate, incomplete, delayed, interrupted, or changed without notice. You are solely responsible for evaluating risk, implementing safeguards, and independently verifying information before acting on it. You use the Services at your own risk.

4) Acceptable use

You will not misuse the Services. In particular, you will not:

  • violate applicable law or third-party rights;
  • attempt to gain unauthorized access to systems or data;
  • disrupt or degrade the Services (including via abusive automation or excessive requests);
  • introduce malware or exploit vulnerabilities;
  • engage in harassment, threats, or deceptive conduct toward others via the Services.

We may restrict, rate-limit, suspend, or terminate access at any time to protect the Services or comply with law.

5) Third-party services

The Services may reference or link to third-party networks, tools, platforms, or services. We do not control third parties and are not responsible for their availability, security, content, or conduct. Your use of third-party services is at your own risk and subject to their terms.

6) Donations

If you choose to donate or contribute, your donation is governed by our Donation Policy and applicable law.

7) Changes and discontinuation

We may modify, suspend, or discontinue any part of the Services at any time without liability. We may also update these Terms. Continued use after updates means you accept the updated Terms.

8) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

10) Indemnity

You agree to indemnify and hold harmless the Operator and its directors, officers, employees, contractors, contributors, licensors, and service providers from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services or your violation of these Terms.

11) Governing law

These Terms are governed by the laws of Hong Kong, excluding conflict-of-law principles. Courts located in Hong Kong will have exclusive jurisdiction, unless applicable law requires otherwise.

12) Contact

General: contact@graam.institute
Security: security@graam.institute